AuthenTec, a company that makes fingerprint scanning devices, worked closely with Microsoft to enable fingerprint authentication without third-party software for Windows 7. Unfortunately, the settings to set up the fingerprint scanner do not always show up in the Windows 7 control panel. To set up the fingerprint scanner you usually can navigate to Control Panel -> Hardware and Sound -> Biometric Devices. From there you can enter your password and register your fingerprints. What if biometric devices is missing from control panel?
To get the biometric devices to show up in Windows 7 control panel download the drivers from AuthenTec’s website (mirror here). I am not sure if this next step is necessary, but the directions I found said to extract the driver with uniextractor. I have extracted the driver for you and zipped it up here (x32, x64) so you don’t have to. Open the zip file and extract the files somewhere and run setup.exe. This installer will create a folder under C:\Program Files\ called WIN7TS and will install the drivers for your finger print scanner. It will also load the necessary components so you can use the fingerprint scanner from the control panel. Once the biometric devices option shows up you can set up everything from the control panel.
If you are getting the ‘Set-up Failure’ error, then try running C:\Program Files\WIN7TS\TrueSuiteApplication.exe directly. It is the same program that runs from the control panel but sometimes has less errors on setup.
Let me know in the comments if you have any problems or questions.
Oh wow!! It finally brought up “Biometric Devices” in Control Panel in my Windows 7 Ultimate x64 installation! I had it before, and it was working fine and all, but after I decided to do another complete format and install everything again, I wasn’t too sure why, after I installed the fingerprint device drivers and Windows showed it up in Devices and Printers, it still didn’t give me the Biometric Devices option in Control Panel! I’m still not sure why it worked in my previous installation and not in this one, but I’ll save these files in my drivers directory and use them as a backup plan if next time still doesn’t work after installing from my originally-downloaded drivers.
Thanks, though! I probably should have searched AuthenTec’s website for any driver updates and I would do it now if I had a bit more time on my hands. Oh well, thanks again!
3 phone calls to Fujitsu, hours of internet search, trial and error I finally got to this page I started this darn thing early this afternoon and I was about to give up.It is 10:48pm and the biometric devices finally showed up on my Fujitsu p1620. The drivers listed on Fujitsu don’t work . The TEch support is no support, and they tried to sell me omni software. Many thanks, iss
Did it work for any one else as it did not work for me
i have installed the program alright but when i want to configure it, reads no device found.
when i check my device manager it idicates the devic.
i don’t know why my biometric is behaving this way
it works fine! thanks.
I have a hp6910p and installed the software/driver on Hp’s site which caused my win7 x64 to become unstable, freeze and Lock me out. I tried the zip file on this post and that did not help. Then I first removed the existing biometric device and use the exe on this site. The control panel still did not show. I went to device manager and forced a ‘scan for new hardware’. Windows did its thing and everything worked like a charm. Thanks! Do please ensure that you remove any existing biometric drivers before using the exe and scan for hardware after.