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PS3 Repair Log

1 Comment | This entry was posted on Apr 29 2009

I had to send my PS3 in for repair due to an error I was getting when trying to read disks (Blu-ray movies and games). I wanted to post my experience to help anyone in the future that needs to send in their PS3 for repair too.
First up was getting to the point of needing to send in the machine for repair. I called support (twice for troubleshooting) but when all troubleshooting failed I was told the PS3 would need to come in for repair and, to my surprise, I was sent an email to put in the request online instead of doing it over the phone. The link I was sent was https://service1.us.playstation.com/ and I was told to put in my information there and I would be sent a box. I was happy with this process because I received 2 emails saying my request was complete and within 3 days my PS3 coffin was at my door.
It came with a handy page that said what to do before sending in the PS3. First they recommend backing up your PS3, then deactivate your master account, then delete all users (lame), and finally format the PS3 system hard drive (double lame).
After all that was done I laid the PS3 in it’s temporary home for it’s long trip to Texas.

2009-04-19 – Received error 80029906 when trying to play a Blu-ray movie and error 80010514 when trying to play a disk based game. Games on the Hard drive worked just fine.
2009-04-19 – Submitted request for repair.
2009-04-21 – Coffin arrived at my door.
2009-04-22 – Shipped PS3 to repair center.
2009-04-28 – Email confirmation that the PS3 was received by the repair center. The email said repairs usually take between 7-10 business days.
2009-05-04 – Looks like they tried to deliver the system today. I got a call this morning but didn’t pick up cause I was driving. We will see if I get it tomorrow.
2009-05-04 – The driver came buy again at 6:00 p.m. to deliver the system. That sure was nice of him. As he dropped it off he asked if I play Xbox. I laughed a little and asked him if he had been delivering a lot. He just said they have needed a “little service lately”. When I told him it was a PS3 he was surprised and asked what happened. I just let him know the Blu-ray drive was having problems and signed for the package.

With the system is finally back and I was able to finish the movie I started three weeks ago. I haven’t restored my information yet but we will see how that goes.
And for anyone curious, I did get my exact system back (not a refurbished replacement). The only thing that looks changed is the fact that they flash firmware 2.60 and reset all the settings to default. I needed to update the firmware back to 2.70 and once I did that everything appears to be working just fine.

How-to format a disk to FAT32

4 Comments | This entry was posted on Apr 23 2009

When backing up my PS3 for repair I needed to plug in a external hard drive to back up the system. My PS3 is only 40 GB but even that is larger than any USB flash drive I have so I needed to pull out one of my USB hard drives for the backup. I started the the backup process and when it asked for a hard drive I plugged in my terabyte external hard drive but nothing happened. I soon found out that the PS3 will only read FAT32 formatted hard drives. I did not think this would be as much of a problem as it was.
First I tried the format tool built into Windows but I found out that Microsoft decided not to let any drive larger than 32 GB be formatted in FAT32 because…well because they suck and wanted everyone to move to NTFS. So I tried formatting from a command line with: format d: /fs:fat32But I got an error saying the drive is too large for FAT32. I know that isn’t true because FAT32 is technically able to format drives up to 2 terabytes. So I decided to try gparted in Linux. Of course gparted wouldn’t have any problems right? Well in gparted I only had the options for ext2, ext3, reiserfs, and unformatted. That’s a bummer. So how about from the terminal? I tried variations of mkfs and mkfs.vfat but I know there was something I was doing wrong because each time it would just give me a error.
Finally I found a way to do it! There is a program called Fat 32 Formatter. This is a command line program that works in Windows XP/2000/Vista and all you need to do is open a commend prompt and type in:fat32format.exe d: You need to replace d: with whatever your drive is currently mounted as. Once the process completes you have a fully formatted FAT32 drive for your PS3 backup needs. There is a mirror of the fat32format tool here just in case it is removed from online.
And yes this was far more complicated than it needed to be. If you have the commands for completing this task in OSX or Linux please leave them in the comments.

MediaSmart server advanced Twonky settings

1 Comment | This entry was posted on Feb 07 2009

With a new MediaSmart server I was excited to get the TwonkyMedia server up and running to be able to stream all my music and videos over to my PS3. I have some experience with Twonky from my Buffalo NAS and it was the best DLNA server I have ever used. I was a bit disappointed that the server configuration was dumbed down and limited to the MediaSmart console.
twonky restricted

Access is restricted to MediaServer configuration!

To enable to regular Twonky configuration pages you need to do the following steps.

1. RDP onto the server using mstsc.exe from a run command. If you have a version of Windows without remote desktop you will need to find a way to install it (I don’t know how) and open up C:\TwonkyMedia\twonkyvision-mediaserver.ini
2. Locate the line

# Web access
enableweb=1

3. Change it to

# Web access
enableweb=2

4. Save the file
5. Restart the TwonkyMedia service by opening services.msc from the run command, find the service on the list, and click restart on the left column.
twonky service restart

Now all you need to do is browse to your home server in a web page and go to port 9000.
http://hpserver:9000
You should be greeted with the normal Twonky configuration settings now.
twonkyconfig

I hope this helps someone, it certainly helped me.

Pineapple Express Blu-ray extras

1 Comment | This entry was posted on Jan 19 2009

Beth got Pineapple Express from Netflix this week and while I think the movie is funny it is not for everyone. That of course is not why I am writing this post. When I put in the Blu-ray disk I noticed something very unusual on my PS3. There was a bubble under the game section like I had downloaded something and it was waiting to install. Sure enough the extra was a Pineapple Express wallpaper for the PS3 that was stored on the disk. I of course “installed” it and the wallpaper changed to a background that was way better than the Pineapple Express wallpaper available in the PlayStation store.
My question is, does anyone know how to extract the picture from the Blu-ray disk or how to save just the image to the hard drive instead of having to install it on the PS3? I would like to have the picture on my computer but I don’t have a Blu-ray player on my computer and couldn’t find a way to explore the pictures on the disk.
If you know how to do it please just leave a comment. Oh and by the way, the deleted scenes aren’t that great. I haven’t watched the extended version but please let me know if you did.